Transportation

Faculty, staff, and visitors to the San Mateo campus should park only in Nueva’s onsite underground parking structure. Nueva has agreed not to use the limited street parking in the surrounding neighborhood meant for park users and other residential guest parking. Additionally, students are not permitted to drive to campus. For special events, we will make overflow parking available at the San Mateo County Event Center parking lot next door. We will always notify you and provide directions as applicable.

Faculty, staff, and visitors to the Hillsborough campus may park in the upper lot or the lower lot.

Caltrain will not replace a lost Go Pass sticker and instead requires us to buy a new one. We will inform you of the cost of a new sticker and provide a new Student ID and Go Pass if requested.

No, drivers are instructed to leave on time every day without exception. They need to get everyone else on the bus or in the car to school when they have committed to do so. Please aim to be at the pick-up location 5 minutes before the scheduled departure time.

Please call the school using one of the numbers below and we will assist you. If nobody picks up (which may be true before 7:30 a.m. and after 7 p.m.), call the service provider directly.

• San Mateo Campus Reception Desk: 650-235-7100 (option 0)
• Hillsborough Campus Reception Desk: 650-350-4600 (option 0)
• KidzJet: (855) 543-9538
• ZUM: (909) 554-3833

For safety reasons, a student's parent, guardian, or previously designated adult caregiver must be present to pick up a student at the drop-off location in the afternoon or evening, unless express written permission otherwise has been provided and acknowledged in advance.

When a student is not met at the bus stop, drivers are instructed to notify their central office, have parents called, and keep the student on the bus until the next bus stop. Students not met by the end of the route will be taken back to campus where they will need to wait to be picked up.
 

Yes, but both the Nueva bus provider and the school must still be notified.

The school will provide parents with a list of student riders and parent phone numbers upon request. Parents can use this list to build a support network with other riding families. If you prefer NOT to have your number listed on the contact sheet, please notify us by emailing bus@nuevaschool.org.

Call the school using one of the numbers below and we will assist you. If our receptionist is unavailable (which may be true before 7:30am and after 6pm), call the service provider directly.

Hillsborough Reception Desk: 650-350-4600
Bay Meadows Reception Desk: 650-235-7100 (press 0 to speak with reception)
ZUM: 909-554-3833
KidzJet: 1-800-543-9538

Yes, though this is dependent on vehicle capacity. If a student wants to ride a route that is different than the one they are subscribed to, they will be allowed to do so, if there is room on the new route. Thank you for your understanding.

To get to the Hillsborough campus:
Follow signs for 380 West. 
Take 380 West to 280 South and take the Trousdale Drive exit, approximately 3 miles south of the junction of highways 280 and 380. 
At end of ramp, turn left onto Trousdale Drive and then right onto Skyline Boulevard. 
After 1.6 miles, you will see Butternut Drive on your left. Nueva's entrance is less than a quarter mile farther, on the left.

To get to the San Mateo campus:
Head south, and merge on to 101 South.
Take exit 414A for Hillsdale Blvd.
Take a slight right onto Franklin Parkway.
Turn right onto S. Delaware St. 
Turn right onto E. 28th Ave. The school will be on your left.