Every summer, a group of Nueva Upper School students are selected to work as paid interns, diligently setting up and repairing 850 laptops to ensure they are fully functional before distribution to students and staff when the academic year begins.
The duties of the interns are to:
- inventory and set up all laptops.
- complete diagnostic tests, make simple repairs, and test effectiveness of repairs.
- upgrade machines to the latest operating system and applications.
- clean all previously used machines.
Initially started in 2010, the program grew to twelve students, ninth through eleventh graders, in 2015. The internship program fills a critically important role in supporting Nueva’s one-to-one laptop program, one of the first of its kind when it launched in 2007.
The internship is open to any graduated eighth grader and above who is detail-oriented, well-organized, patient, and able to follow instructions to the letter. “It demands perfection because one mistake means another student can no longer use their machine,” says Edward Chen, Nueva’s Technology Director and originator of the program. “The laptops have to be error-free.”
The internship experience is a wonderful opportunity to raise the visibility of the significant effort required to maintain the laptops, and enable interns to perform as many of the technical tasks as they can. For students with an interest in computing technology, it’s a perfect match.
To apply, students are required to submit a resume and cover letter, and participate in a one-on-one and group interview, making the process identical to the job search process beyond Nueva.
While interns focus primarily on Nueva’s infrastructure, they are also are encouraged to become Apple Certified Mac Technicians by passing the required exams after they have the requisite experience. The certification verifies a person’s ability “to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro,” according to Apple’s website. The exam also ensures individuals can resolve common operating system problems and effectively repair Apple hardware. Several Nueva students have already achieved this goal!